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Click here for Special Notices regarding Birthday Ball items and Uniform ordering
Once you receive your order, please check the packing material to ensure no small items or papers are accidentally thrown out. Sometimes small items are packed within larger items for security. As hard as we try, errors can occur. If there are any problems with your order, please call us at 888-237-7683.
If you are not satisfied with an item or wish to exchange it for a different one, complete the Return Form and include it with your return merchandise.
If you received an incorrect item, or an item that was damaged or defective, contact Customer Service at 1-888-237-7683 to request pre-paid return label to return your item at no charge.
For instructions on returning tailored uniform items, contact our Uniform Specialists at 703-640-7195, and select "1" to connect to our Sales Floor. Hours: 0930 to 1800 EST, Monday through Saturday.
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